I N F O
Express Post is available in the shipping options, using Australia Post - Express Post service. For express postage of large orders, please contact us for a quote prior to order.
Can I buy now and pay later?
Yes! We offer both Afterpay and ZipPay as payment options. Want to spoil yourself or someone you love but short on cash? Don’t stress! Check out these great interest free options to bath now, but pay later.
Learn more about Afterpay
Learn more about Zippay
No, none of the products are tested on animals. All products are personally tested by myself and then my family and friends, who are more than happy to oblige.
Do you do wholesale/custom orders?
Yes, we would love to work with you on custom orders, though minimum quantities may be required. Please contact us to discuss more.
Will your products stain my bath?
Bath products are made with water soluable dyes and we use Polysorbate 80 which helps to disperse the colour and prevent staining of the skin and bath. Typically a wash with plain water will remove all residue. Please ensure your bath is clean prior to use and washed down after use. If unsure, please contact the manufacturer of your bath prior to use. On occasion there may be slight discolour left in the bath tub immediately after, this may be due to previous soap grime/oils left in the bath tub that the colour sticks to or the bath tub is made of pourous material/plastic. A wipe over with cleaning product should remove the residue.
Are your products safe for eczema, skin conditions and sensitive skin?
The ingredients used in the bath products are gentle and safe for most skin types and children. We have a number of regular customers with sensitive skin that love our products. Though as everyone’s skin is different and reacts differently to each ingredient, we are unable to advise if it may affect your personal skin condition. If you have a skin condition please test the product on a small patch of skin prior to use and discontinue use if any irritation occurs. Please review the ingredients (available at purchase) and check you have no allergies or irritations to any of the ingredients listed prior to use.
We are so sorry your items have arrived damaged! We endeavour to package orders with as much cushioning and care as possible, but as they are of fragile nature sometimes they can be damaged during delivery. In the event your items have arrived damaged, please send us an email at firstname.lastname@example.org within 14 days of delivery along with a photo of the item in its immediate packaging and your order details. If you do not contact us within this timeframe we may not be able to offer a refund or replacement. Seconds/sale items are sold as is and may already be slightly damaged as per the product description therefore are exempt from these conditions.
If you are unhappy with your order, please contact us at email@example.com to discuss. We want you to love our products so appreciate your feedback and hope to work with you on a suitable resolution. Due to hygiene issues we do not accept returns or exchanges due to change of mind. If you need to cancel your order prior to it being dispatched, we charge a 7% restocking fee.